Frequently Asked Questions
1. What is an MSP?
A Managed Service Provider (MSP) standardizes requisition and onboarding processes, worker engagement, and regulatory compliance for the State of Ohio. MSPs oversee the process of engaging a temporary workforce - from collecting position requirements from Ohio managers through payment to suppliers for the contingent workers’ time. They are the main point of contact for the suppliers. MSPs ensure all suppliers are treated equally and are given the opportunity to maximize their participation in the program.
2. Will existing suppliers be able to continue with their direct contract with the State of Ohio?
All supplier contracts will be with InGenesis. Please direct any questions to your InGenesis Program Manager.
3. May suppliers have contact with the State directly?
Suppliers may not communicate with the State concerning any contractual matter, including communications about providing, coordinating placement of, or managing the assignments of contingent workers, regardless of who initiates the contact. If you are contacted by the State about any contractual or other matters, please direct them to your InGenesis Point of Contact.
4. Will the contingent workers suppliers’ staff be considered their employees?
Contingent workers will be your employees. There may be occasions, when the contingent worker is an independent contractor. In such a situation, each independent contractor must maintain the required insurance (see insurance requirements listed in the Criteria for Participating section). Contingent worker treated by you as an independent contractor shall furnish to you, and you will pass on to us, a certificate of insurance or a written statement certifying compliance with the required insurance.
5. How is the requisition process handled?
Suppliers will receive all requisitions online through Fieldglass. Suppliers may then submit qualified candidates and schedule interviews. Each step of the process is completed through Fieldglass; so suppliers will know the status of each of their requisitions at all times.
6. How do Suppliers access Fieldglass?
Suppliers will receive a URL along with a username and password after submitting the required enrollment documents. Fieldglass is a web-based application, so no software installation is required.
7. Will our contingent workers have access to Fieldglass?
Yes. Contingent workers will have access to log their time and expenses.
8. Will Fieldglass training be available for suppliers and contingent workers?
Yes. Training will be offered for all Fieldglass user.l. Users will receive notification of the training schedule and registration instructions.
9. How and when will suppliers receive new requisition opportunities prior to the launch of the Fieldglass technology?
InGenesis began distributing new requisitions on Dec. 16, 2016. During this Phase 1 launch, requisitions are distributed via email to suppliers. The sender address is firstname.lastname@example.org.
10. How do suppliers receive payment for services?
Payments are remitted by InGenesis Finance via ACH.
11. Does InGenesis support participation by diversity suppliers?
InGenesis recognizes that the inclusion of diversity companies into our supply chain provides a competitive advantage that supports our business objectives. We strive to create innovative workforce solutions that connect clients with qualified personnel who are representative of their employees, customers, and locations. We believe the engagement of diversity spurs new ideas and adds value to our organization. InGenesis advocates the development and advancement of minority, woman-owned, and underrepresented suppliers. Our goal is to provide procurement and development opportunities to diverse suppliers, allowing them to grow within the InGenesis supply chain and in the open marketplace. If you meet the criteria to be considered a minority or women business enterprise, please let us know and let us help you succeed.